Getting Help
============

*PyCPL* |version| has undergone extensive testing without major defects showing up.
Nevertheless, some issues may have slipped through. If you find an issue,
please report it to help making *PyCPL* better.

Contributions and suggestions improving **PyCPL** are always welcome!

How to Provide Feedback
-----------------------

.. _ESO Operations Helpdesk: https://support.eso.org
.. _ESO JIRA: https://jira.eso.org
.. _CPL team: cplhelp@eso.org

To report bugs and documentation issues, and to get support for *PyCPL* and *PyEsoRex* in
general, please create a ticket at the `ESO Operations Helpdesk`_.

Bug reports should contain the following information:

- PyCPL version
- PyEsoRex version (if applicable)
- Python version
- Operating system and version
- Type of installation (system-wide, user, python virtual environment, local build, RPM, MacPorts, etc.)
- If possible, the description how the issue can be reproduced.

Users who have access to the `ESO JIRA`_ ticket system (ESO internal and instrument consortia) are
encouraged to create tickets for bug reports or feature requests, selecting

- :menuselection:`Project --> PIPE`
- :menuselection:`Component --> CPL`

and the appropriate *Issue type* (Bug, Doc Bug, New Feature, or Improvement)
in the dialog.

To submit feature requests, suggest improvments, or contribute to the project, please
send an email to the `CPL team`_ starting the *subject* with **PyCPL:**.
